Isebrook Hospital
Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
9,002
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Isebrook Hospital
2021-01-20
Person
3
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
written by a patient
20th January 2021
Although Dr Okongwu was polite and phoned me at the appointment time, I felt it was rushed.
I appreciate that at the moment things are busy for the department, but I was expected to make a decision straight away on whether to go back on medication or not, and was told that as I was well enough to make a decision myself, I needed to be quick as he had other appointments waiting. I felt that, in the Doctors mind, the only solution was medication and that was his answer to everything.
I found this to be extremely unhelpful and quite stressful. I have collected the medication from my pharmacy, but as yet I have still not decided whether to take the medication several days later.
The prescription was sent to my GP and he contacted me by phone to check on the reasons for this. I found my GP to be more caring and considerate of my concerns and gave me time to talk.
Suggested improvements
More time and consideration to the individual needs of the person who obviously is in need of specialist care from your professional team.
We are all individuals with individual needs, not just a number.
2021-01-26 11:13:35
Response from Isebrook Hospital
I am really sorry this has been your experience. I will pass on your comments to the service manager. if you feel you are not getting the treatment you need, or wish to discuss further, please contact our patient advice and liaison service for a confidential discussion on pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager.
Isebrook Hospital
2021-01-16
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Isebrook)
written by a patient
16th January 2021
would like to say a big thank you to James Bell.He was very kind and thorough,he set me some exercises for my Arthritis and they have really helped .He was also concerned about a tremor that i have in my left arm and leg,and he referred me back to my GP. I have now been referred for treatment at Neurology.
Suggested improvements
I was very happy with the treatment that i received.
Isebrook Hospital
2021-01-16
Person
5
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
written by a patient
16th January 2021
Isebrook Hospital
2021-01-15
Person
5
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
written by a patient
15th January 2021
.
Suggested improvements
.
Isebrook Hospital
2021-01-15
Person
5
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
written by a patient
15th January 2021
Very polite and patient and always ready to explain anything
Suggested improvements
Nothing
Isebrook Hospital
2021-01-11
Person
3
5
0
Review of Adult Community Beds - Hazelwood
written by a patient
11th January 2021
Covid has put paid to all of this
Suggested improvements
No comment given
Isebrook Hospital
2021-01-11
Person
4
5
0
Review of Adult Community Beds - Hazelwood
written by a patient
11th January 2021
Treated ok, no fault. Been treated well.
Suggested improvements
not completed
Isebrook Hospital
2021-01-11
Person
4
5
0
Review of Adult Community Beds - Hazelwood
written by a patient
11th January 2021
All round care good
Suggested improvements
Not completed
Isebrook Hospital
2021-01-09
Person
5
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
written by a patient
9th January 2021
Appointment was on time, care was friendly, professional, felt informed and in good hands.
Follow up call with results was appreciated.
Suggested improvements
N/A
Isebrook Hospital
2021-01-07
Person
1
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
written by a patient
7th January 2021
I never see anyone or get any phone calls. I appreciate NHS busy short staffed but I've been struggling. Been on same meds now for 5 years
Suggested improvements
Keep in touch. Instead I have to ring PCART. They say someone will get beck the next day. I need them then. So I call samaritans or catts
